# Tweet by [@keefmoon](http://twitter.com/keefmoon) on 2018-09-24 08:07:07 > [!INFO] Archived from [original tweet](http://twitter.com/keefmoon/status/1044136129530916865) In reply to: [@xjadeclark](http://twitter.com/xjadeclark/status/1044135349398786048) @xjadeclark @Apple @DPD_UK Apple told me they have escalated it and will look at how @DPD_UK messed up so much. Doesn’t help now, but maybe next year they will use someone else.