# Tweet by [@keefmoon](http://twitter.com/keefmoon) on 2010-06-25 14:20:45 > [!INFO] Archived from [original tweet](http://twitter.com/keefmoon/status/17017304446) In reply to: [@virginmedia](http://twitter.com/virginmedia/status/17016514851) @virginmedia The limiting factor of 140 characters when diagnosing problems makes sense.