# Tweet by [@keefmoon](http://twitter.com/keefmoon) on 2013-07-11 13:56:01
> [!INFO] Archived from [original tweet](http://twitter.com/keefmoon/status/355324602815234049)
In reply to: [@virginmedia](http://twitter.com/virginmedia/status/354917529908551681)
@virginmedia Been waiting 24 hours for a response to
[email protected] Last I heard they would check connection and get back to me.