# Tweet by [@keefmoon](http://twitter.com/keefmoon) on 2011-06-06 10:53:08 > [!INFO] Archived from [original tweet](http://twitter.com/keefmoon/status/77689474401845248) In reply to: [@None](http://twitter.com/None/status/77687494828769280) @southernelec I understand confirming my identity, but why ask me to input my account number when I then have to tell the operator anyway?